Last updated: September 28, 2026

Welcome to NERAVIA. These Terms of Service govern your use of the NERAVIA website and the purchase of our personalized astrology readings.

By accessing our website or purchasing a product or service from NERAVIA, you agree to these Terms of Service.

1. About NERAVIA

NERAVIA provides personalized astrology readings and related digital content.

Legal name: ALEXANDRA-GEORGIANA VELEA PERSOANA FIZICA AUTORIZATA
Registration number: 54709029
Address: Blvd. Bucurestii Noi, nr. 136, AP. 5, Bucharest, Romania

2. Our Services

NERAVIA provides personalized astrology readings created using the birth information supplied by the customer.

Our readings are intended for personal reflection, entertainment, and insight.

Astrology readings are not intended to provide medical, psychological, legal, financial, investment, or other professional advice. They should not be relied upon as a substitute for advice from a qualified professional.

3. Personalized Readings

To prepare your reading, you are required to provide accurate birth information, including where applicable:

Date of birth
Exact birth time
Place of birth

You are responsible for ensuring that the information you provide is accurate.

If your birth information is incomplete or inaccurate, the resulting reading may be less detailed or precise.

If you do not know your exact birth time, we can still prepare a reading using the information available to you. However, certain elements of the birth chart may not be determined with the same precision.

4. Digital Delivery

All NERAVIA astrology readings are digital products.

No physical product will be shipped.

Your personalized reading will be prepared and delivered via email within 24 hours of receiving your complete birth information.

You are responsible for providing a valid email address and checking your inbox, spam folder, and junk folder.

Delivery may be delayed if the information required to prepare your reading has not been provided completely.

5. Orders and Payment

By placing an order through NERAVIA, you agree to provide accurate and complete information required to process your purchase.

Prices are displayed on the website at the time of purchase and may change from time to time. Any change in price will not affect an order that has already been accepted.

Payment must be successfully completed before we begin preparing your personalized reading.

6. No Physical Shipping

Because NERAVIA readings are digital, shipping charges do not apply.

You will not receive a physical book, document, package, or other physical item unless a product specifically states otherwise.

For Shopify, digital products/services should be configured as non-physical products so shipping isn't charged at checkout.

7. Cancellations, Refunds and Withdrawal Rights

Because personalized readings are created specifically for each customer, cancellation and refund rights may depend on whether the personalized service has already been started or completed and on the consumer protection laws applicable to your purchase.

Where applicable law provides a right of withdrawal for digital content or services, that right may be affected once performance begins with the customer's express request and legally required acknowledgement.

Nothing in these Terms limits any mandatory consumer rights that cannot legally be excluded.

For refund or cancellation questions, please contact us at [CONTACT EMAIL].

8. Intellectual Property

All content available through NERAVIA, including:

Website design
Text
Images
Branding
Logos
Astrology reading formats
Original written materials

is owned by or licensed to NERAVIA and is protected by applicable intellectual property laws.

Your purchased personalized reading is provided for your personal use only.

You may not reproduce, resell, redistribute, publish, commercially exploit, or otherwise make the reading available to third parties without our prior written permission.

9. Prohibited Use

You agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorised access to our systems
Copy or reproduce our website content without permission
Resell or commercially distribute purchased readings
Interfere with the operation or security of the website
Submit false or misleading information
10. Accuracy of Information

We aim to provide accurate information on our website and in our services. However, we do not guarantee that all website content will always be complete, current, or error-free.

We reserve the right to correct errors, update information, or modify our services when necessary.

11. Astrology Disclaimer

NERAVIA astrology readings are not guaranteed predictions of future events.

Astrological interpretations are provided for personal reflection, entertainment, and insight. Decisions concerning health, relationships, finances, career, legal matters, or other significant areas of life remain the responsibility of the customer.

12. Third-Party Services

Our website may use third-party services, including Shopify, payment providers, email providers, analytics services, and other tools necessary to operate our store.

Your use of certain third-party services may also be subject to those providers' own terms and policies.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website or purchasing from NERAVIA, you acknowledge that certain information is necessary to process your order and provide your personalized reading.

14. Limitation of Liability

To the maximum extent permitted by applicable law, NERAVIA will not be responsible for losses resulting from reliance on an astrology reading or from decisions made based on information contained in a reading.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, business practices, or legal requirements.

The latest version will always be published on this page, together with the date of the latest update.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by law.

16. Governing Law

These Terms are governed by the laws applicable to the legal entity operating NERAVIA, subject to any mandatory consumer protection rights that apply to customers in their jurisdiction.

17. Contact

If you have questions about these Terms of Service, please contact us:

Email: hello@neravia.online

NERAVIA